Brightwater keeps 96% of families from term to term
A network of private schools combined attendance, support tickets and payments to spot families at risk of leaving.
96%
term-to-term retention
Industry
Education
Sources connected
Billing · CRM · Support desk · Product events
The question
Which families are likely to leave at the end of term?
What the answer showed
Two missed payments plus a drop in attendance predicted 70% of withdrawals, eight weeks ahead.
What changed
Admissions now calls those families in week four. Term-to-term retention rose from 89% to 96%.
Teachers saw the warning signs long before we did. Warpyn put their notes, attendance and payments on the same page.
Helen Okafor, Director of Admissions
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