Customers
Teams that stopped guessing.
Six companies, six questions they could not answer before, and what they changed once they could.

212
companies asking every week
12k
questions answered a day
96%
of answers accepted first time
4 days
saved on month-end close at Kitefin
02
Stories
Six questions worth asking.

Harrow & Pike
Subscription retail
How Harrow & Pike found the churn hiding in failed cards
A coffee subscription with 40,000 members traced a third of its churn to expired cards, then fixed it with one retry rule.
−31%
involuntary churn in two quarters

Kitefin
Fintech
Kitefin closes the month four days sooner
A payments startup put billing, ledger and bank data behind one question and cut its close from nine working days to five.
4 days
faster month-end close

Oakmere Health
Clinic network
Oakmere Health fills 18% more afternoon appointments
Fourteen clinics used one shared glossary to compare bookings, no-shows and staffing, and found their empty afternoons.
+18%
afternoon utilisation

Lumbra
Logistics
Lumbra doubles on-time delivery for its top accounts
A B2B logistics company linked carrier events to contracts and renegotiated with the two carriers that caused most late deliveries.
2.4×
on-time rate for top 50 accounts

Tessel Games
Games
Tessel Games finds $3.1M in lapsed studio licences
A game-engine company matched licence renewals to studio activity and recovered revenue from studios still shipping on expired plans.
$3.1M
recovered annual revenue

Brightwater Schools
Education
Brightwater keeps 96% of families from term to term
A network of private schools combined attendance, support tickets and payments to spot families at risk of leaving.
96%
term-to-term retention
Kitefin · Fintech
“Finance used to spend the first week of every month reconciling three systems. Now we ask, check the thread, and move on.”
Idris Laval, Finance Lead
Also weaving with Warpyn
Your question could be the seventh story.
Bring the one number your team argues about. We will weave it on the first call.